A water line broke in a customers ceiling above their kitchen. The homeowner was able to stop the leak to prevent any further damage, but the kitchen and breakfast nook were affected. The homeowner pulled out wet insulation from ceiling to get to the broken pipe and repair it. Under IICRC guidelines, drying was performed to all the wet, affected areas. Both penetrating and non-penetrating meters were used during the drying process. The crawlspace took several days to dry with a Desiccant unit. The loss occurred on or about 1-8-2018. We didn't arrive and start demolition until 1-22-2018, therefore the saturated sub-floor had been soaked for at least 14 days requiring a much longer dry time than a loss that had been wet a few hours.